These terms and conditions govern your use of the Penhill Residential Home website at www.penhill.com, operated by Penhill Residential Home Ltd, registered in England and Wales. By using this website you accept these terms in full. If you do not agree, please do not use this website.
1. Information on This Website
We make every effort to ensure the information on this website is accurate and up to date. However, we do not guarantee its completeness or accuracy. Information about fees, availability and services is subject to change without notice and should be confirmed directly with us before any decision is made.
Nothing on this website constitutes professional medical, legal or financial advice. For guidance on care funding, care assessments or legal matters, please consult a qualified professional or contact Bristol City Council’s adult social care team.
2. Enquiries and Contact
Submitting an enquiry through this website does not constitute a contract, reservation or guarantee of placement. All enquiries are subject to a care assessment and room availability. We will respond to enquiries as promptly as we are able, but cannot guarantee response times.
3. Intellectual Property
All content on this website — including text, photographs, logos and design — is the property of Penhill Residential Home Ltd or used with permission, and is protected by copyright. You may not reproduce, distribute or use any content from this website without our prior written consent.
4. Third-Party Links and Embeds
This website contains links to third-party websites (including the CQC, carehome.co.uk and the Food Standards Agency) and embeds content from those services. We are not responsible for the content, accuracy or privacy practices of any third-party website. Links are provided for convenience only and do not imply endorsement.
5. Limitation of Liability
To the fullest extent permitted by law, Penhill Residential Home Ltd shall not be liable for any loss or damage arising from your use of this website or reliance on information contained within it. This includes, but is not limited to, indirect or consequential losses.
We do not guarantee that this website will be available at all times or free from errors or viruses.
6. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to These Terms
We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of this website after any changes constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these terms, please contact us at mail@penhill.com or by post to Penhill Residential Home, 81 Station Road, Shirehampton, Bristol, BS11 9TY.